FAQs
1. How much does NetSuite Next cost?
NetSuite Next is being introduced as the next-generation experience for existing NetSuite customers, so businesses should not assume they need to purchase a completely new ERP. However, the cost of adopting the new capabilities can depend on the existing NetSuite setup, customizations, integrations, and any professional services needed for testing or optimization. Companies with complex environments may also want help from a NetSuite consultant before enabling the new experience.
2. Do I need a NetSuite consultant for NetSuite Next?
Not every company will need outside help, especially if its NetSuite account has limited customizations. However, businesses with complex SuiteScript, custom workflows, integrations, custom CSS, or heavily customized processes may benefit from a NetSuite consultant. A consultant can review the existing environment, identify potential compatibility issues, test changes in a sandbox, and help prepare users before the new experience is enabled.
3. How can I prepare my NetSuite account for NetSuite Next?
A good preparation process starts with reviewing your customizations, SuiteScripts, workflows, integrations, roles, permissions, and data. Testing the new experience in a sandbox or preview environment is also important, particularly for businesses with client-side scripts or custom UI elements. Cleaning up outdated customizations before the rollout can make the transition easier and reduce the risk of unexpected issues.
4. Will NetSuite Next require changes to my customizations and integrations?
It depends on how your NetSuite environment has been customized. Server-side SuiteScript is generally less affected by changes to the user interface, while client-side scripts, custom CSS, custom portlets, and other UI-dependent customizations may require additional testing or adjustments. External integrations should also be reviewed to make sure they continue to work as expected. A technical NetSuite assessment before rollout can help identify areas that need attention.
5. How do I know if my NetSuite account is ready for NetSuite Next?
A NetSuite account is more likely to be ready when its data, customizations, workflows, integrations, roles, and permissions are well maintained and have been tested against the new experience. Companies should also identify any custom scripts that depend on the existing UI and test important business processes in a sandbox. If the environment has years of custom development or complex integrations, a NetSuite health check or readiness assessment can help identify and fix issues before moving forward.