Payment Processing Integration – Salesforce for a Leading Non-Profit

The Challenge

Business offers the membership to the potential members through various channels. The payment gateways used for these channels were different and It was a challenge to maintain the payment gateways with their compatibility with each channel.
As a result, any potential improvements related to payments were facing the impediments of complexity and compatibility to the proposed changes, and consequently holding off the crucial business decisions.

Mirketa Solution

Mirketa created a backend environment for a newpayment gateway that would seamlessly integrate with all channels and manage payment processes without any disruptions.
In addition to payment processing, Mirketa also dev eloped a solution to handle potential refund processes and designed a corresponding workflow. The solution was based on a flexible architecture that considered the dynamic nature of possible future improv ements in payment processes.

Value Delivered

The efforts to verifying and redesigning the improvements as per the compatibility of different channels reduced from many to one which streamlined the business decisions.
The maintenance for the single payment gateway became less time consuming and easier.
The backend load of handling transactions through different payment gateways separately was also reduced.

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