Boomi Services – Development & Admin

Accelerate integration with Boomi—securely and at scale. Mirketa delivers Boomi development (processes, APIs, Flow, Master Data Hub) and admin (environments, agents, monitoring, upgrades) with an onshore–offshore model for speed and cost efficiency

Core Offerings – Development

Integration processes: Connectors, maps, try/catch, parallelization, batching
API components & policies: Versioning and developer portal
Boomi Flow apps: Forms, approvals, human-in-the-loop
Master Data Hub: Data models, rules, stewardship workflows
Patterns: CDC, file/event bridges, EDI/B2B, bulk/streaming loads
DevOps: Git-based versioning, CI/CD, automated tests, promotion

Core Offerings – Admin (Run)

Tenant & environment strategy (Dev/Test/Stage/Prod); Atoms/Molecules HA/DR
Access/roles, certificates, secrets, and key rotation
Monitoring & alerting; incident/problem/change management
Patching/upgrades; maintenance windows; usage/cost reporting

Methodology (Architecture‑Led, Agile)

Discover & Blueprint: Inventory, swimlanes, non-functionals, security & compliance
Design: Canonical models, contracts, retry/error/idempotency patterns
Build – config-first: Pre-built connectors first, custom where needed; CI/CD and quality gates
Validate: Unit/SIT/UAT, volume/failover tests, regression suites, cutover rehearsal
Operate: SLAs, dashboards, runbooks, capacity tuning, continuous enhancements

Common Use Cases

Lead-to-Cash: CRM ↔ CPQ ↔ ERP (orders, invoices, revenue)
Hire-to-Retire: HCM ↔ Identity/ITSM (onboarding, access, payroll)
Record-to-Report: ERP ↔ EPM/data warehouse (close, consolidation)
B2B/EDI: Trading partner onboarding and mappings
DataOps: High-volume backfills, CDC, and warehouse feeds

Why Mirketa

Accelerators for error handling, retries, idempotency, and logging
Proven Boomi Flow and MDH implementations alongside core integration
Onshore architects + offshore engineering for velocity and lower TCO

Pricing (Indicative)

Pricing depends on scope, volumes, coverage hours, and SLAs. Ranges below are starting points; we finalize after a brief discovery.

Tier	Coverage	Included Capacity	P1/P2 Coverage	Scope	Indicative Monthly (USD)
Silver	Mon–Fri Business Hours	Shared Pod (Up to 120 hrs/mo)	Business Hours	Run support + P3/P4 enhancements	$9,000–$13,000
Gold	Mon–Sat Extended + On-Call	Hybrid Pod (160–240 hrs/mo)	Extended + On-Call	Run + P2–P4 + small projects	$15,000–$24,000
Platinum	24×7 P1/P2 + Extended P3/P4	Dedicated Pod (240–400 hrs/mo)	24×7 Critical	Run + P1–P4 + regression packs	$27,000–$45,000

SLA Matrix (Targets)

Targets are tailored per geography and workload; these are common baselines. Pricing depends on scope, volumes, coverage hours, and SLAs. Ranges below are starting points; we finalize after a brief discovery.

Priority	Description	Silver – Response	Silver – Resolution	Gold – Response	Gold – Resolution	Platinum – Response / Resolution
P1	Critical outage / severe business impact	30 min	8 hrs	15 min	6 hrs	15 min / 4 hrs
P2	High impact degradation; workaround exists	2 hrs	24 hrs	1 hr	12–16 hrs	30 min / 12 hrs
P3	Standard issues / minor defects	8 hrs	3–5 days	4 hrs	2–3 days	4 hrs / 1–2 days
P4	Enhancements / requests	8 hrs	As scheduled	4 hrs	As scheduled	4 hrs / As scheduled

Notes & Disclaimer: Pricing and SLAs are indicative and will be refined after discovery based on complexity, platform mix, volumes, and compliance requirements.