Community Implementation
Author
December 20, 2023
Salesforce Community Implementation
Expertise in Customer, Partner & Employee Community Clouds
Businesses nowadays are using one or the other CRM tools to maintain their sales processes. The way the businesses are changing rapidly, the ways the customers interact with companies, as well as the ways the companies interact with their partners are changing. What they need now is the right platform that can serve as an interactive bridge between businesses, customers, partners and employees. Salesforce Community Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data & records they need to get work done. You can call it a portal or something else, it is an experience in itself connected to your CRM
Some important feature covered in this eBook are:
- Types of Salesforce Community Cloud.
- Community Cloud Licensing.
- Differences between community clouds.
- Building a Community Portal.
- Customer Service.
- Leveraging Lightning Components.
- Limitations of Salesforce Community.
- Get Started with Salesforce Community.
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