Managed IT Services | We manage your IT infrastructure so you can focus on your business

Our Managed IT Services Offerings Include:

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Server management

This include system alerts and monitoring, O/S patch management, server updates and patches, and regular server backups. We conduct weekly health checks, ensure reliable file and system restores, and keep backup agents and software updated. Additionally, we handle print server management, including permissions, print groups, and printer setup.

User IT support desktop (remote)

This cover Office 365 application support, application troubleshooting, and resolving network connectivity issues. We manage passwords, handle spam management, and offer an AI-driven self-service portal for efficient support. Additionally, we assist with user onboarding and termination, Active Directory management, printer setup, and access management to ensure smooth operations.

Workstations management

We provide O/S patch management, including emergency updates and patches, along with regular updates for anti-malware, anti-virus, and vulnerability scans. Our services also include HIPAA compliance audits and quarterly health checks on hardware to ensure your systems are secure and performing optimally.

Network & firewall management

We offer comprehensive firewall management, LAN management, and content filter management, ensuring secure and efficient network operations. Our services include regular HIPAA compliance audits and intrusion detection testing to safeguard your systems from potential threats.

Self help portal

AI-based self-help portal for IT support needs like password resets, printer configuration, access management, etc.

After office hours support

AI chatbot for self help plus customized packages for after office support needs.

Our industry expertise and solutions

Empower your business with tailored Salesforce solutions designed for every industry. From driving innovation to optimizing operations, our expertise transforms challenges into opportunities, delivering measurable results and long-term success.

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Educational Institutions

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Nonprofits

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Financial Services

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Healthcare

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Manufacturing

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E-commerce

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Wholesale

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High Tech

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Why Mirketa ?

Industry & Tech experts with years of experience enabling transformation.

2M+

Hours of Cloud Experience

Empowering SMBs and enterprises alike with a bespoke approach.

100+

Clients

Since 2013, helping clients in their digital transformation initiatives

9.5/10

Consistently high customer experience scores

Achieve unmatched adaptability with our dynamic, open, and innovative partner ecosystem

1000+

Successful projects

Think. Build. Transform.

With Our Fast-Growing Global Team

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Office Locations

11501 Dublin Blvd STE 200, Dublin, CA 94568, USA

B-4/5 First Floor, Sector- 63, Noida 201301, India

Level 9, Raheja Towers, 26-27, Mahatma Gandhi Road, Bangalore

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