Our ServiceNow Consulting Services Include

Enterprise and IT Service Management
A multi-specialty hospital reduced patient no-shows by 40% using AI-driven appointment reminders.

Strategic Portfolio Management
Mirketa aligns your business objectives with strategic portfolio management, optimizing resources and driving value across your organization.

IT Asset Management (HAM/SAM)
We ensure effective control and management of your IT assets with our comprehensive IT Asset Management solutions.

IT Operations Management (including CMDB/CSDM)
We streamline your IT operations, including Configuration Management Database (CMDB) and Common Services Data Model (CSDM), for a cohesive and efficient IT environment.

Managed Services
Benefit from Mirketa’s ServiceNow expertise through a range of managed services tailored to meet your specific needs. From program governance to ongoing production support, Mirketa ensures a smooth-running ServiceNow ecosystem for your business.

Custom Application Development Services
Explore innovative solutions with our custom application development services, encompassing UI design, low-code strategies, and agile development.

Employee Experience Services
We help enhance HR service delivery, legal service delivery, and workplace service delivery for a seamless employee experience.

Customer Service Management Offerings
Optimize customer service management with Mirketa’s tailored solutions, including case and knowledge management portals and industry-focused portals.