How Salesforce Shield Enhances Data Protection & Compliance

How Salesforce Shield Can Provide Data Protection and Compliance?

Author

mirketa

January 25, 2022

How Salesforce Shield Can Provide Data Protection and Compliance

At Salesforce, trust is our most important value. Our goal is to ensure that our customers have the highest level of data protection, availability, and performance. Our platform provides the same level of trust capabilities to all customers, including two-factor authentication and stringent password policies. Businesses often rely on Salesforce consulting partners and Salesforce implementation companies to configure these security measures effectively.

Introducing Salesforce Shield

To enhance security and ensure compliance, Salesforce introduced the Shield concept in 2015. With Salesforce Shield, customers experience new levels of trust and security. This solution allows organizations to monitor user activity, track historical field data, and encrypt sensitive data at rest while maintaining business functionality. Companies working with Salesforce consulting services and Salesforce managed services providers can optimize Shield’s capabilities for enterprise security needs.

Salesforce Shield Includes Three Core Services:

1. Event Monitoring

Event Monitoring provides detailed insights into user activity across Salesforce applications. It allows organizations to track data access, identify user actions, and maintain compliance standards.

It enables tracking of actions such as logins, logouts, web clicks, and data exports.
Businesses leveraging Salesforce support services can monitor event logs to identify potential security threats.
Salesforce database administrators play a crucial role in analyzing event log files and ensuring data integrity.

How to Get Started:

Capture read-only event log files through ELF Browser or Developer Console.
View events in Salesforce via the Event Log File Browser.
Query event data from the Developer Console for further analysis.
Organizations can consult Salesforce.com integration partners to enhance event monitoring across multiple systems.

2. Field Audit Trail

Field Audit Trail enables organizations to maintain historical data for compliance and tracking purposes. This tool allows businesses to revisit past data states, ensuring compliance with industry regulations.

Companies using Salesforce configuration services can define policies to retain archived field history data for up to 10 years.
Salesforce consulting firms can assist organizations in setting up Field Audit Trail to track critical changes efficiently.
It supports tracking for up to 60 fields per object, compared to 20 fields in standard Salesforce.

How to Get Started:

Available in paid Salesforce orgs such as Enterprise, Performance, and Unlimited Editions.
Work with a Salesforce implementation company to configure audit policies based on compliance needs.

3. Platform Encryption

Shield Platform Encryption provides data security by encrypting sensitive information while maintaining essential platform functionality.

Organizations can encrypt standard and custom fields, files, attachments, and search indexes.
Salesforce consulting companies help businesses define key management strategies and encryption policies.
Salesforce database administrators oversee encryption strategies to ensure data security across the platform.

How to Get Started:

Assign permissions and create a Tenant Secret in Quick Find.
Apply field-level encryption in Setup.
Maintain encryption policies with the help of Salesforce managed services.

Conclusion

Salesforce Shield is a powerful security solution that helps businesses protect data, ensure compliance, and monitor user activity. By working with Salesforce consulting partners, Salesforce support services, and Salesforce.com integration partners, organizations can implement Shield effectively and maintain a secure environment. Whether it’s Event Monitoring, Field Audit Trail, or Platform Encryption, leveraging Salesforce consulting services can ensure that businesses maximize their data security and compliance efforts.